Business Consulting

Since 1975 we have completed scores of business consulting engagements for manufacturers, distributors and their trade associations. Relevant projects include:

• End user equipment customer satisfaction studies.
• Customer equipment purchase experience studies.
• Customer machine performance follow-up studies.
• Customer field work to identify opportunities for dealer service improvements.
• Sales and management compensation studies.
• New product market risks and potentials.
• Comprehensive dealer product line profitability analyses.
• Customized management problem-solving discussion workshops.
• Creation of dealer excellence performance models for manufacturers.
• Creation of customized in-company, manufacturer and association sponsored management training and employee development programs.

Blue chip client references are available upon request. Ask for our Dealer Principal Guide to Life, Liberty and the Pursuit of Happiness a.k.a. Market Share Growth, Positive Cash Flow and Improved Profitability.

Client References

Our McDonald Group adult education and business consulting clients have included the Associated Equipment Dealers (AED), ASTEC Underground, Bobcat, Bobcat Europe, Bobcat Far East, CASE, Caterpillar, Caterpillar Compact Equipment Division, Caterpillar Europe, Deere Construction Equipment, Ditch Witch, Ingersoll-Rand Construction Equipment, Jacobsen, JCB, Komatsu Construction Equipment, LBX Link Belt, Pettibone, Timberjack, Valmont Industries, Vermeer, Vermeer S.E. Asia, Vermeer Australia, the Material Handling Equipment Dealers Association (MHEDA), Linde, Komatsu, HYSTER, Hyster Big East, PON North America, NISSAN Forklift, Yale Materials Handling, Crown, Raymond, TCM-Mitsui Machinery, Mitsubishi Caterpillar Forklift America, Mitsubishi Caterpillar Forklift Europe, Freightliner, Peterbilt Motors, Kenworth Truck, Volvo Truck, Mack Truck, Thermo King, Emergency One Fire Trucks, Pierce Fire Trucks, Ingersoll-Rand Tool Division, Trimble Navigation Ltd., Karcher Industrial Cleaning Equipment and, numerous independent industrial equipment Dealers in North America, Europe, Australia, Indonesia and the Far East.

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